Digital marketing has been a lifeline for many businesses, but it isn’t without its challenges.
At the very heart of marketing, whether digital or otherwise, is managing to get the right message across to the right people. Get it wrong, and you’ll have wasted your time and money, both of which are doubtless precious to you.
Revolving entirely around your target audience, your digital marketing strategy should take all of the following 5 factors into account in order to be effective:
- Avoiding the one-size-fits-all approach
Every member of your target audience is unique, and recognizing this is essential if you want to truly reach out to them. Make them feel as if they’re special by customizing your messaging: a method that is often referred to as ‘personalization,’ and delivers a more personal experience for the consumer according to their previously analyzed behavior online, demographics and purchase history, for example.
- Understanding what a user wants from you
What are the priorities of your target audience? If you can help them solve the problem they’ve come to your brand for, you’ll stand a much higher chance of turning them into paying customers.
You should also carry out thorough research into their engagements habits, and find out the kind of content that encourages them to engage, and when they’re most active on social media, for example. Customer surveys are a great way of gaining this information, along with tools like Facebook Audience Insights.
- Engage using social media
Discover where your target audience is most active, be it on Facebook, Instagram, or another social media channel, and engage with them there. But don’t neglect all other platforms in which you have a presence; post regularly on them, too, and give your audience plenty of reasons to interact with you through quizzes, live sessions and polls etc.
Overall, social media engagement helps to build trust and authenticity between brand and customer, and is one of the most effective ways to remain connected with your target audience.
- Increase traffic to your landing page
One highly effective way to attract a new audience is to use social media posts and targeted digital ads that direct users to your landing page. Use robust calls to action (CTAs) when marketing to encourage visits to your page, which should also have content that clearly describes your products or services.
- Be thankful and show it
If a customer chooses to buy from you for the first time (or even the second, third and fourth), be sure to show them your appreciation in order to build and maintain a positive relationship that will be fruitful for both parties. One way of doing this is to send a handwritten note with every order you ship, thanking them for their purchase and asking for their feedback.
With the above 5 tips, you should be able to hit the marketing jackpot and connect positively with your target audience in a variety of ways. However, if you’re unsure how to go about this or are worried that you don’t have the time or creativity to be so responsive, you can simply outsource your requirements to an experienced digital marketing firm.